Poor Interface

You know you have a bad interface when there are store fronts to sale stuff on your site. I don't know, but I would be embarrassed if I was the head of Ebay. There's a whole niche maket springing up simply because your user interface is so hard to use. So, people will take their stuff to someone else to deal with it. I know I've seen at least two of these stores around my neighborhood and they've even been spotted in movies (in 40-year Virgin, it was a part of the story!)